HR Manager
Houston, TX
Role:
To ensure personnel and training functions are uniformly applied, operate within the policies and guidelines established, and comply with regulations. Activities include recruitment and staffing, employee relations, payroll and benefit administration, salary administration, employee orientation, and development and training.
Essential Functions & Responsibilities:
Prepares time and attendance records for payroll input. Reviews payroll output and distributes pay checks/vouchers to employees. Maintains benefit hour records for each employee.
Interviews prospective employee for hourly and salaried jobs, refers applicants to specific job openings, administers pre-employment tests, check references, processes changes in employee status, and conducts exit interviews. Prepares employment offer, ensuring compensation offered is within hiring range for the job grade. May make job offers.
Analyzes training needs, develops and administers training plans and procedures, prepares training materials, and conducts or supervises special courses to ensure appropriate levels of training for personnel in operational, supervisory, and management roles.
Administers the organization's compensation plan. Prepares job descriptions and evaluates jobs using established evaluation system. Administers annual merit increase plan, assists in preparation of annual budgets and development of merit increase plan. Assists in the administration of performance planning and review program. Maintains compensation records and files.
Administers the organization's benefit programs such as basic and major medical coverage, dental insurance, group life insurance, LTD, pension plans, and other benefits. Consults with and advises employees on their eligibility for these and other related benefits. Maintains benefits records and documents necessary for implementing benefit coverage. Maintains and distributes plan documents and employee communications relating to benefits. Recommends changes or additions to the program to reflect employee and organization's needs. Assures compliance with all legal requirements of various employee benefit programs and prepares and files required legal reports.
Maintains all personnel files and records for the organization.
Coordinates sponsored employee services and activities designed to enhance employee/organization relationships. Administers employee relations programs, employee communications, EAP program, new employee orientation, service award programs, sponsored sports. Recommends new programs.
Knowledge and Skills:
Experience: Three years to five years of similar or related experience.
Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
EEO/AA
Member Services Representative II
Stephenville, TX
Role:
To assist members and potential members with their Credit Union needs; explains services, sets up new accounts, respond to problems, and direct members to the appropriate people. This also includes assisting members with their loan applications; processing and making loan disbursements.
Essential Functions & Responsibilities:
Assists members with opening and closing of several types of offered accounts, answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to their supervisor, along with their recommendations.
Take member loan, credit card applications, and prepare them for review by a Loan Officer. Follows up with the Loan Officer to determine the status. Processes approved loans and sets up date and time to close loan and make disbursements.
Identifies cross-sell opportunities and cross-sells services to members.
Acts as liaison between members and various organizations and departments.
Assures that appropriate records are maintained and required reports are prepared.
Maintains member account information on computer system.
Performs other related duties as assigned.
Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring
ordinary courtesy in providing assistance and information.
Other Skills and Requirements: Able to operate a 10-key calculator, typewriter, and computer keyboard. Being bilingual is highly preferred for this role.
EEO/AA
Teller - Full Time & Part Time Positions
Stephenville, TX
Role:
To assist members and potential members with their Credit Union needs; explains services, sets up new accounts, respond to problems, and direct members to the appropriate people.
Essential Functions & Responsibilities:
Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to their supervisor, along with their recommendations.
Identifies cross-sell opportunities and cross-sells services to members.
Acts as liaison between members and various organizations and departments.
Assures that appropriate records are maintained and required reports are prepared.
Maintains member account information on computer system.
Performs other related duties as assigned.
Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring
ordinary courtesy in providing assistance and information.
Other Skills and Requirements: Able to operate a 10-key calculator, typewriter, and computer keyboard. Being bilingual is highly preferred for these roles and the selected part time applicant will be asked to have flexibility regarding their hours of availability, which will be based on branch and department needs.
EEO/AA